Twitter Facebook Instagram Szukaj Newsletter Kontakt Wersja polska

About me | My projects | My products | Contact

Contact with me
justlikeny@gmail.com

Zapisz się do newslettera





Step 53 - Do You Have A Choice?
I believe I have already written about what I am about to say in this post, but I’ll be coming back to the subject, because it’s really important. I notice more and more often that we ge...

Step 52 - Don’t Assume (Or In Another Words, Don’t Judge)
We’re all guilty of it. We judge. And even if you say or think that you don’t, I have bad news for you – yes, you do. We all classify people based on our knowledge of the...

Stereotypes. Have Enough Class To Not Say Anything
I wrote about stereotypes already, but the longer I live here, the more I see that not much is changing in this matter. Living in NY will help you learn more about other cultures, but it doesn&rsq...

What’s My Health Plan For 2018?
I want to share with you my health plan for this year. I don’t know if it works out. I will be experimenting and see what would work for me – and what would be the results in December 20...

Americans’ Dirty Secret
It’s a very difficult topic, but since I really want to write about it, I’m now taking a risk. I’ve been living here for almost five years – and if I combined that period wit...

My Jobs in NY
I wrote about jobs in New York already – about how I believe that there is no job that you should be ashamed of. Let me tell you about my job experience here in a bit more detail. As soon as...

Why You Shouldn’t Fall In Love Too Quickly
I just watched Matthew Hussey’s new video (I wrote about Matthew already on Just Like NY) and I haven’t been watching any recently, but when I saw this title “Four Dangerous Reason...

Step 51 - What Should Be Your Main 2018 Goal?
Some people hesitate to set any New Year goals and resolution for themselves; they just find them stupid. I can understand that. But then some others – like me – take them seriously, be...

I Can’t Help Women if They Don’t Want to Help Themselves
Ladies, I can’t cope with you. I really can’t, not anymore. I keep hearing women complaining about men. They complain how badly men treat them, how terribly guys behave towards them, wha...

How To Say Goodbye To the Old Year?
My goodbye to the year that has just ended usually takes on a form of a few hour session with myself. What I usually do is I take my list of goals I set for myself at the beginning of the year to di...

What Does It Mean To Be a True Gentleman
One of my male friends sent me an article arguing that chivalry is not dead and that there are true gentlemen out there who would “make us melt”. The article presented us with 9 things t...

How do I conquer fear?
Fear rules our lives, whether you want to admit it or not. All of your decisions are based on fear. All of your choices are rooted in your fears. You don’t apply for a j...

Yelp & Health

added: 2017-09-08 , category: Living in NY

If you are running a restaurant business in NYC, you always fear of two things: Health Department and Yelp reviews.

Health Department comes to a restaurant once a year and checks everything – if there are no hygiene violations (proper fridge temperatures, no standing water, no rats, no cockroaches, the right expiration dates on products… and many, many other aspects). To start the inspection, you have to show your Health Department ID first – which proves that you finished the health department course; at least one person during the shift has to have it. If you get through inspection without any violations (that alone is a reason for big celebration!), the next inspection will take place exactly a year ahead. A month before the inspection everyone is stressed out and is double-checking everything. When you pass, your problems are gone… at least technically speaking. Because the truth is that you’re always afraid of Health Department – all it takes is one pissed off customer who reports you to them (saying that you have a rat on the premises, or a broken toilet) and they come back again to check it out.

How do you know that a restaurant just went through an inspection…? When you take a closer look at the restaurant’s door or windows, you would see a paper sheet with a big letter on it. If it is “A” - walk in, if it’s “B” or “C” – think twice before walking in. “A” means that the restaurant had no violations, “B” means that a restaurant had some violations and they didn’t take care of them in the next 3 months when the Health Department came back to check up again, so the grade went down for a full year. “C” means that Health Department came back to check if the restaurant fixed the violations and the restaurant not only didn’t fix it, but had new ones (the check is more scrupulous this time).  Personally, I would walk into a “B” grade coffee shop, but I wouldn’t walk into a “B” restaurant.

 

Yelp reviews are another matter. Customers in NY can express whatever they want to – and it doesn’t matter if it makes sense or not. And they usually use Yelp, because – of course – they need a big platform. I don’t read Yelp reviews, especially when they’re long. If I see a message few paragraphs long, I know that the restaurant wasn’t quite the problem. If you have time to sit down and write something like that, just because you waited 15 minutes extra or your burger wasn’t cooked properly – I think that that this particular restaurant is the least of your problems.  I would have to be treated really, really badly to go on Yelp and complain. If I didn’t like service or food, I would simply not come back there anymore, I wouldn’t go online to rant about it. This is how you want to spend your energy? If something really bad happens to me at the restaurant, I would rather go on their social media than on Yelp. But the truth is that Yelp reviews can ruin the business, too. And New Yorkers know about it – and can be assholes, blackmailing the staff or the manager of the restaurant saying – “If I don’t get it, I will Yelp about it”. Yes, we can be bitches sometimes, because – as I said a few times already – we’re impatient and we think that we deserve it. And that’s why running a restaurant is a stressful job.



Your comments

comments powered by Disqus